Terms and Conditions

Effective Date: 01/06/2024

Welcome to Puffin Insights ("we", "us", or "our"). These terms and conditions ("Terms") govern your access to and use of our website, mobile app, and services (collectively, the "Services"). By using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Services.

1. Acceptance of Terms

By accessing or using our Services, you confirm that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy.

2. Eligibility

You must be at least 13 years old to use our Services. By using our Services, you represent and warrant that you are at least 13 years old. If you are under the age of 18, you may use our Services only with the involvement of a parent or guardian who agrees to be bound by these Terms.

3. Use of Services

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use our Services in any way that violates any applicable local, national, or international law or regulation.
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of our Services.
• Impersonate or attempt to impersonate Puffin Insights, a Puffin Insights employee, another user, or any other person or entity.
• Use any device, software, or routine that interferes with the proper working of our Services.
• Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.

4. Account Registration

To access certain features of our Services, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during the registration process.
• Maintain and promptly update your account information.
• Keep your password confidential and secure.
• Notify us immediately of any unauthorized use of your account or any other breach of security.

5. User Content

You are responsible for any content you submit, post, or display on or through our Services ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, fully paid, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the User Content in connection with our Services and our business.

You agree not to submit, post, or display any User Content that:

• Is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or invasive of another's privacy.
• Infringes any patent, trademark, trade secret, copyright, or other intellectual property or proprietary rights of any party.
• Contains any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation.

6. Intellectual Property

All content and materials available on our Services, including but not limited to text, graphics, website name, code, images, and logos, are the intellectual property of Puffin Insights and are protected by applicable copyright, trademark, and other intellectual property laws. You are granted a limited license to use the Services solely for your personal, non-commercial use. You may not copy, reproduce, distribute, or create derivative works from our content without our express written permission.

7. Payment and Subscriptions

Certain features of our Services may require payment. If you make a purchase or subscribe to any of our paid services, you agree to provide accurate and complete payment information and to promptly update your payment information in the event of any changes.

8. Termination

We reserve the right to terminate or suspend your account and access to our Services at our sole discretion, without prior notice or liability, for any reason, including if you breach these Terms.

9. Disclaimers

Our Services are provided on an "as-is" and "as-available" basis. We do not warrant that the Services will be uninterrupted, error-free, or free of viruses or other harmful components. We disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Puffin Insights shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use our Services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our Services; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Services by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Services; and/or (vi) the defamatory, offensive, or illegal conduct of any third party. In no event shall Puffin Insights, its directors, employees, or agents be liable to you for any claims, proceedings, liabilities, obligations, damages, losses, or costs in an amount exceeding the amount you paid to Puffin Insights hereunder.

11. Indemnification

You agree to defend, indemnify, and hold harmless Puffin Insights, its affiliates, and their respective directors, officers, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of our Services, including, but not limited to, your User Content, any use of our Services' content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from our Services.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of England, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in England to resolve any dispute arising out of these Terms or our Services.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new terms, please stop using our Services.

14. Parental Consent for Users Under 18

If you are under the age of 18, you may use our Services only with the involvement of a parent or guardian who agrees to be bound by these Terms. We do not knowingly collect personal data from children under the age of 13. If we become aware that we have collected personal data from a child under the age of 13 without verification of parental consent, we will take steps to delete that information from our servers.

15. Contact Us

If you have any questions about these Terms, please contact us at info@puffin-insights.com.